Frequently Asked Questions

Everything you need to know about your Nominal experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings and final sale items are non-returnable.

Are your jewelry pieces water-resistant?

Most of our collection is crafted from high-quality stainless steel with 18K gold plating, making them water-resistant and tarnish-free. However, we recommend avoiding harsh chemicals to maintain their shine.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Afterpay and Klarna.

How can I track my package?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.